Effective Date: August 1, 2026
📋 Introduction
Mega Homecare Inc ("we", "our", or "us") operates the Mega Homecare mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application.
By using the app, you agree to the collection and use of information in accordance with this policy.
📊 Information We Collect
We collect the following types of information to provide and improve our services:
- Personal Information: Name, username, phone number, emergency contact, profile photo, and address.
- Location Data: GPS location is collected during caregiver clock-in to verify proximity to the client's location.
- Camera & Photos: Used for profile photos and sharing images via in-app chat.
- Microphone & Audio: Used for audio and video call functionality within the app.
- Documents: Care plan files uploaded by administrators for client records.
- Usage Data: Clock-in/clock-out records, shift reports, and scheduling data.
🔒 How We Use Your Information
- To verify caregiver attendance at client locations via GPS-based clock-in.
- To manage caregiver-client scheduling and assignments.
- To facilitate communication between caregivers, clients, and family members.
- To generate shift reports and track weekly hours.
- To send push notifications for important updates.
- To maintain and improve the functionality of our app.
📡 Data Sharing & Disclosure
We do not sell, trade, or rent your personal information to third parties. Your information may be shared in the following circumstances:
- Service Providers: We use Firebase (Google) for authentication, data storage, and push notifications.
- Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
- Within the App: Caregivers, clients, family members, and administrators can view relevant profile information as needed to provide care services.
📍 Location Data
We collect precise location data only when a caregiver initiates a clock-in. Location is used solely to verify the caregiver is within the required proximity of the client's address. We do not track location continuously or in the background beyond what is necessary for clock-in verification.
🛡 Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Secure authentication via Firebase Authentication.
- Encrypted data transmission using HTTPS/TLS.
- Access controls ensuring users only see data relevant to their role.
- Secure cloud storage for documents and media via Firebase Storage.
👤 Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Access and review the personal information we hold about you.
- Request correction of inaccurate information.
- Request deletion of your account and associated data.
- Withdraw consent for data processing at any time.
To exercise any of these rights, please contact us using the information below.
👶 Children's Privacy
Our app is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can take appropriate action.
🔄 Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.
📧 Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Mega Homecare Inc
Email: barakatyemmie@gmail.com